At Luxe Glam Essentials, we want you to love your purchase! If you're not completely satisfied, our refund policy ensures a hassle-free experience. Please review the details below for returns and refunds.
1. Returns
You have [X] days from the date of purchase to request a return. To be eligible for a return:
- The item must be unused, in its original packaging, and in the same condition as when you received it.
- You must provide proof of purchase.
Non-Returnable Items
- Sale items or products purchased with a discount.
- Opened or used beauty products for hygiene reasons.
2. Return Process
To initiate a return, please contact us at [Insert Contact Information]. We will provide instructions on how to return the item. Return shipping costs are the responsibility of the customer unless the item was damaged or defective upon arrival.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed within [X] days and applied to your original method of payment.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank or credit card statement.
- Contact your bank or credit card provider, as there may be delays in processing.
If you still haven’t received your refund, please contact us
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange a faulty product, please contact us
5. Damaged or Defective Items
If your product arrives damaged or defective, please contact us within [X] days of receiving the product, and we will arrange for a replacement or refund.
6. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the item was defective or damaged.
7. Contact Us
If you have any questions about our Refund Policy, please contact us